Measuring Open Innovation – a Metrics-Based Management Toolkit for Successful Innovation Teams – Part 2
March 18, 2014 By Marc Erkens, Susanne Wosch, Dirk Luttgens and Frank Piller
ABSTRACT:
How to apply metrics to open innovation (OI)? That's the question we often get from our clients when they start to develop their open innovation capabilities. In order to provide an answer to this critical question, the following article will focus on the key findings of our Open Innovation KPI 2012 study. Based on this study, a metrics-based management toolkit has been developed, which provides the most relevant key performance indicators from the perspective of innovation managers, subject matter experts, and consultants.
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