What is the Goal of Automation?

November 3, 2017 By Jorge Barba

ABSTRACT:
The most common goal, from a corporate point of view, is to reduce the cost of human labor and thus increase the profits of the business. But that shouldn’t be the only perspective. I’ve yet to encounter business leaders who think about automation from the perspective of the person who should benefit the most from it: the customer.

[READ THE FULL ARTICLE]


Submit an Innovation Article