Problem Solver
Charles Rankin
Although I do not speak any foreign languages however I have over 10 years experience in global problem communication and resolution including Mexico, Scotland and Ireland. I have participated in Global Webex conferences twice weekly for the past 3 years with design centers in 3 different countries. As the quality engineering and manufacturing representative for the new product development team I am always engaged in the discussions and often provide innovative and creative solutions during the design development process. I have also provided valuable contributions to the team in the areas of cost reduction and component commonality opportunities. I have developed test plans for prototype and production components, systems and mobile equipment.
Areas Charles Rankin is Knowledgeable in:
Quality Assurance, design review, problem solving, design development, prototype testing, product testing, team facilitation, team development, team dynamics training, team optimization
Techniques Charles Rankin Uses:
7 step process:
1. Identify, define and document the Problem
2. Investigate potential root causes
3. Determine root cause/s
4. Investigate possible solutions and select best
5. Test and evaluate solutions
6. Develop an Implement Plan and implement the solution
7. Test and measure the results to verify success
1. Identify, define and document the Problem
2. Investigate potential root causes
3. Determine root cause/s
4. Investigate possible solutions and select best
5. Test and evaluate solutions
6. Develop an Implement Plan and implement the solution
7. Test and measure the results to verify success
Charles Rankin's Problem Solving Skills:
- Website media publishing
- Fit and Function Analysis
- Statistical Analysis of quality data
- Quality Engineering
- Gap Analysis
- Ergonomic evaluation of industrial forklifts
- Quality Assurance educational materials development (Powerpoint, etc.)
- Website review and evaluation
- Process Failure Mode and Effects Analysis (PFMEA)
- Prototype and Production Design Reviews
- Design Failure Mode and Analysis (DFMEA)
- Problem Solving
- Best Practice Development and Implementation
- Team Facilitator and Team Development Coordinator
- Webex problem solving and dicsussion facilitation
- Electric vehicle control and systems evaluations
- Musical recording reviews
- Routing Quality Assessments for hydraulic system hoses, tubes and related components
- Quality Policy, Procedure and Instructional development and documentation
- Quality Plan development
- American Society For Quality Certified Quality Manager, Certified Quality Engineer and Certified Quality Auditor
- Automatic Guided Vehicle (AGV) evaluations and systems development
- ISO 9000 Management Representive
- Internal and External Audit Team Leader for Quality Systems Audits
- Supplier Quality Engineer
- Experienced Government Inspection Quality Liazon (DOD, etc.)
- Assembly and manufacturing process development
- Operator Method Sheet development (graphical instruction)
- Routing Quality Assessments for electric harnesses and related vehicle components
- Fit and Finish audits for industrial equipment
Charles Rankin's Problem Solving Experience:
- I proposed a design solution for a complex hydraulic control ergonomic interface issue on an industrial forklift truck
- I was the Facilitator for 22 Quality and Cost Improvement Teams in a manufacturing plant. I trained over 300 employees in quality at the source, lean principles, flow line processes and the teams saved the company over 1.5 million dollars over a 5 year period
- I developed a Supplier Certification Process for a fortune 500 company
- I developed a quality training course for assembly operators using self-paced Powerpoint slides, reviews and self-testing methods
- I led a manufacturing plant in the development, documentation, implementation and successful certification of a manufacturing plant for ISO 9000 certification via Underwriters laboratory