Problem Solver

Marc Thibault

Marc Thibault

Areas Marc Thibault is Knowledgeable in:

Planning, Estimating, Monte Carlo Simulation, Design and development, Software, Computer tech in general

Techniques Marc Thibault Uses:

A structured approach that begins with establishing a clear understanding of the objective, so that no one can possibly misunderstand what's to be accomplished.

It progresses through factors analysis, strategy, solution design and implementation plan. Stakeholders are engaged from the beginning and contribute to every phase of the process.

This approach is adjusted for the circumstances, from messy "Dragon Slaying" where speed and flashes of insight are important, to methodical "Swamp Draining" where low risk and attention to detail are the issues.

Marc Thibault's Problem Solving Skills:

  1. Marketing Strategy
  2. Strategy and Tactics
  3. Product Launch
  4. Software Design and Development
  5. Monte Carlo Simulation
  6. Project Staffing
  7. Project Planning
  8. Objectives Clarification
  9. Business Process Analysis and Design
  10. Project Requirements Specification
  11. Trade Shows
  12. Needs and Factors Analysis

Marc Thibault's Problem Solving Experience:

  1. Canada's Department of Foreign Affairs and International Trade wanted to make it as easy as possible for Canadian exporters to get information about foreign markets. Working with a DFAIT manager, I put together a proposal, which was accepted, to achieve that objective.

    I then designed and planned the overall architecture for a walk-in centre, voice hot line, Fax-back system, Electronic Bulletin Board system, Internet listserv, Internet FTP-by-Mail, and an Internet Web/Gopher site, all with access to a common indexed library of electronic documents with up-to-date reports from DFAIT's trade desks. They kept me around to help make it happen and to write most of the supporting software.
  2. Given a new and different printing technology, I found a niche market and product design that gave Delphax an unfair advantage over the incumbents (Xerox, IBM, HP) in the market. I commandeered a few engineers for a small skunk works that built a functioning demo unit to make the case and take to trade shows.
  3. When DFAIT was having trouble finding tech support staff for their missions abroad (a role that "multi-talented" doesn't begin to describe) I suggested that, if they couldn't find them, they should make them. I designed an internship program and training curriculum that would take three-year tech school graduates and turn them into "007 with a license to fix", and a reliable stream of people to send out to the missions.
  4. Responding to a client need for high-speed, low-cost typesetting, I designed the Xerox Graphics Printer--the first commercially-offered general-purpose printer to use a xerographic marking engine, and wrote the software to drive it. This was three years before IBM and Xerox launched their laser printers.