If you are engaged in a design project and having trouble nailing down the goals or requirements, or finding that your design process is more trouble than it's worth, I can probably help.
Areas Paul Ralph is Knowledgeable in:
design process re-engineering (i.e., improving how you design things)
designing complex systems (e.g., work systems, human activity systems, innovative IT systems)
projects involving qualitative research and design
Techniques Paul Ralph Uses:
I employ a design method based on a theory of complex system design, called SCI Thoery, which was the topic of my PhD Dissertation.
Paul Ralph's Problem Solving Skills:
- conceptual modeling
- design of complex systems
- business process reengineering
- design of educational courses and methods
- design of internet technologies
- business analysis
- interaction design
- qualitative research methods
- requirements elicitation and modeling
- quantitative research methods
Paul Ralph's Problem Solving Experience:
- I developed and patented an e-commerce recommender system that generates recommendations from item viewing times without using collaborative filtering
I helped a software development team redesign their project management framework to ameliorate conflict between team members
I designed a master's level IT Project Management course from scratch to improve learning outcomes