Areas Scott Thorne is Knowledgeable in:
IT Technical Support
IT Software Support
IT Hardware Support
Internet Support
Graphical Products
Computer Programming
Computer Hardware Development
Techniques Scott Thorne Uses:
- Target & attack the problem
- Diagnosis the issue before more problems arise
- Focus
- Look back at other support cases to find similar issues
- Find out how the problem started so it cannot happen again
Scott Thorne's Problem Solving Skills:
- Computer Engineering Support
- Computer Software Support
- Internet Support
- Problem Diagnosis
Scott Thorne's Problem Solving Experience:
- - I am very focused and I aim to solve all problems faster then they can arise
- I am motivated and will not loose concentration until my task is finished
- I am well spoken and I am able to give very clear instructions on how to solve problems
- I specialise in IT support
- I have solved over 2000 IT support cases
- I have a reliable service which is cost effective