Problem Solver
Ali Patel
Areas Ali Patel is Knowledgeable in:
• Manage the deployment, development, monitoring, maintenance, security, upgrading and support of all technology systems. This includes high level systems such as ERP, CRM and apps down to WiFi systems and company mobiles etc. • Monitor and upgrade IT policies and systems in alignment with senior management team priorities. • Advise board and be subject matter expert on all IT issues taking a pro-active interest in upcoming opportunities and threats in the sphere of IT and technology in general. • Building an IT team and liaising with HR on hiring, evaluation, training, guidance, disciplinary procedures and dismissals. • Management of all documentation and SLAs for IT systems and technology suppliers. • Researching and negotiating with all external suppliers to ensure that the company gets the best value for money.
Techniques Ali Patel Uses:
• Navision, Strategix & Century Tiny Term
• VMware, Veeam, Veritas Backup &Veeam One v7
• HP P4000 SAN & Dell EqualLogic SAN
• Barracuda, WatchGuard, SonicWALL & DrayTek Firewalls & PRTG Monitoring
• WAN connection of 60 sites using CISCO routers
• MS Windows Server 2000 > 2016
• MS Exchange Server 5.5 > 2013
• MS SQL Server 2000 > 2005
• MS Windows 3.x/9x/NT/2000/XP/Vista/7/8/10
• MS Office 9x/2000/XP/2003/2007/2010/2013/2017
• Blackberry Enterprise Server
• GFi Mail Essentials & Security
• McAfee, Eset, Norton & Sophos security products
• Various E-Commerce Project Management
• 4G, GPRS & Wi-Fi rollouts
• Email & File Archive Document Management System
• In-House Bespoke Software packages
• VMware, Veeam, Veritas Backup &Veeam One v7
• HP P4000 SAN & Dell EqualLogic SAN
• Barracuda, WatchGuard, SonicWALL & DrayTek Firewalls & PRTG Monitoring
• WAN connection of 60 sites using CISCO routers
• MS Windows Server 2000 > 2016
• MS Exchange Server 5.5 > 2013
• MS SQL Server 2000 > 2005
• MS Windows 3.x/9x/NT/2000/XP/Vista/7/8/10
• MS Office 9x/2000/XP/2003/2007/2010/2013/2017
• Blackberry Enterprise Server
• GFi Mail Essentials & Security
• McAfee, Eset, Norton & Sophos security products
• Various E-Commerce Project Management
• 4G, GPRS & Wi-Fi rollouts
• Email & File Archive Document Management System
• In-House Bespoke Software packages
Ali Patel's Problem Solving Skills:
- Problem solving ICT Manager
Ali Patel's Problem Solving Experience:
- A Degree qualified IT leader with over 20 years of experience in purchasing, planning, implementing and managing technical solutions within small, medium and multinational organisations.
Over an eighteen month period, successfully led an organisational wide change programme and implemented a portfolio of interrelated infrastructure and software projects, resulting in the organisation now hosting and having full control of its own technology.
During the years designed, maintained, developed all of the infrastructure systems including LAN, WAN, ERP, CRM, Security, implementing a Disaster Recovery site, off-site back up replication technology, internet, intranet and wireless communications.
Identifying the organisations IT service requirements, setting the service strategy & roadmap, subsequently ensuring these are delivered effectively, tracking performance and promoting continuous service improvement.