Lean Six Sigma, 5S, 5 why's, fishbone diagrams, brainstorming, affinitizing, prioritizing with effort/impact grids, error proofing, pdsa, small tests of change, SMART goals, etc.
Benjamin Knight's Problem Solving Skills:
Different way of looking at things to find solutions to problems
Big on recycling, going paperless, etc.
Troubleshooting Communication/Navigation systems
Trained Improvement Advisor, Facilitator, Coach, Lean Six Sigma Instructor
20 years business/accounting experience
Good at asking questions to get to the source of the problem, not the symptoms
Fast typing and 10-key
Can write and edit reports/powerpoints/trainings/etc.
Very Familiar with MS Office, Office supplies and equipment
Can repair wiring
Good Math and Science aptitude
Can read Wiring Diagrams
Benjamin Knight's Problem Solving Experience:
I have created a Random Date Generator in Excel to help with Audit compliance.
I have facilitated and participated in several improvement projects including how to improve HEDIS (health effectiveness-clinical reminders) score, improving job satisfaction-awards/recognition, improving policy maintenance and maintaining currency, etc.
I have developed a new process for using warning tags as a safety precaution when removing power to the aircraft when performing maintenance.
I have created several fillable Excel/PDF forms.
I have created several PowerPoint trainings and schedules for rolling out new accounting systems such as a new time and attendance system, and a new method of paying customers for travel.