Problem Solver

Benjamin Knight

Areas Benjamin Knight is Knowledgeable in:

Finance, Business, Office Supplies/Equipment, Tools, Kids Toys,

Techniques Benjamin Knight Uses:

Lean Six Sigma, 5S, 5 why's, fishbone diagrams, brainstorming, affinitizing, prioritizing with effort/impact grids, error proofing, pdsa, small tests of change, SMART goals, etc.

Benjamin Knight's Problem Solving Skills:

  1. Different way of looking at things to find solutions to problems
  2. Big on recycling, going paperless, etc.
  3. Troubleshooting Communication/Navigation systems
  4. Trained Improvement Advisor, Facilitator, Coach, Lean Six Sigma Instructor
  5. 20 years business/accounting experience
  6. Good at asking questions to get to the source of the problem, not the symptoms
  7. Fast typing and 10-key
  8. Can write and edit reports/powerpoints/trainings/etc.
  9. Very Familiar with MS Office, Office supplies and equipment
  10. Can repair wiring
  11. Good Math and Science aptitude
  12. Turbocad
  13. Can read Wiring Diagrams

Benjamin Knight's Problem Solving Experience:

  1. I have created a Random Date Generator in Excel to help with Audit compliance.
  2. I have facilitated and participated in several improvement projects including how to improve HEDIS (health effectiveness-clinical reminders) score, improving job satisfaction-awards/recognition, improving policy maintenance and maintaining currency, etc.
  3. I have developed a new process for using warning tags as a safety precaution when removing power to the aircraft when performing maintenance.
  4. I have created several fillable Excel/PDF forms.
  5. I have created several PowerPoint trainings and schedules for rolling out new accounting systems such as a new time and attendance system, and a new method of paying customers for travel.