Problem Solver
Benjamin Knight
Areas Benjamin Knight is Knowledgeable in:
Finance, Business, Office Supplies/Equipment, Tools, Kids Toys,
Techniques Benjamin Knight Uses:
Lean Six Sigma, 5S, 5 why's, fishbone diagrams, brainstorming, affinitizing, prioritizing with effort/impact grids, error proofing, pdsa, small tests of change, SMART goals, etc.
Benjamin Knight's Problem Solving Skills:
- Different way of looking at things to find solutions to problems
- Big on recycling, going paperless, etc.
- Troubleshooting Communication/Navigation systems
- Trained Improvement Advisor, Facilitator, Coach, Lean Six Sigma Instructor
- 20 years business/accounting experience
- Good at asking questions to get to the source of the problem, not the symptoms
- Fast typing and 10-key
- Can write and edit reports/powerpoints/trainings/etc.
- Very Familiar with MS Office, Office supplies and equipment
- Can repair wiring
- Good Math and Science aptitude
- Turbocad
- Can read Wiring Diagrams
Benjamin Knight's Problem Solving Experience:
- I have created a Random Date Generator in Excel to help with Audit compliance.
- I have facilitated and participated in several improvement projects including how to improve HEDIS (health effectiveness-clinical reminders) score, improving job satisfaction-awards/recognition, improving policy maintenance and maintaining currency, etc.
- I have developed a new process for using warning tags as a safety precaution when removing power to the aircraft when performing maintenance.
- I have created several fillable Excel/PDF forms.
- I have created several PowerPoint trainings and schedules for rolling out new accounting systems such as a new time and attendance system, and a new method of paying customers for travel.