I invented a system for AT&T that personalized customer care from AI performing the task to end-user being guided through customer care experience.
I invented software that will monitor any application input and perform an associated action when that inout matches a pattern. Lucent purchased it to help network management clerks solve complex netowrk provisioning tasks using legacy applications.
I invented a patented method for converting text to speech that used a model of the sender's speech to read back sender's message in sender's voice.