Facilitator
Jayne Algermissen
Jayne Algermissen's Training:
Master’s Certification: Systems Design & Project Leadership, Project Management
Coursework: Earned Value Management, Influencing Without Authority, Introduction to Project Leadership, Project Teams: Mining Collective Intelligence
CORNELL UNIVERSITY
Master’s in Education
TEXAS STATE UNIVERSITY
Bachelor of Science in History
COLLEGE OF CHARLESTON
Member
PROJECT MANAGEMENT INSTITUTE
E-Commerce Marketing
Process Improvement
PKP INCORPORATE
Organizational Behavior
COLORADO TECH
Game Theory
STANFORD UNIVERSITY
Online Education: Planning & Application Energy 101
GEORGIA TECH
Foundation of Business Strategy
UNIVERSITY OF VIRGINIA
Cultural Diversity
TOPS TRAINING PROGRAM FOR CULTURAL DIVERSITY
Coursework: Earned Value Management, Influencing Without Authority, Introduction to Project Leadership, Project Teams: Mining Collective Intelligence
CORNELL UNIVERSITY
Master’s in Education
TEXAS STATE UNIVERSITY
Bachelor of Science in History
COLLEGE OF CHARLESTON
Member
PROJECT MANAGEMENT INSTITUTE
E-Commerce Marketing
Process Improvement
PKP INCORPORATE
Organizational Behavior
COLORADO TECH
Game Theory
STANFORD UNIVERSITY
Online Education: Planning & Application Energy 101
GEORGIA TECH
Foundation of Business Strategy
UNIVERSITY OF VIRGINIA
Cultural Diversity
TOPS TRAINING PROGRAM FOR CULTURAL DIVERSITY
Jayne Algermissen's Experience:
PROFESSIONAL EXPERIENCE
MAVEN SOLUTIONS.BIZ 2014-Present
CEO/Consultant
• Manages entirety of program coordination and facilitation.
• Acting Director of Sales for a SaaS client
• Sales call center consultant for a tax advocacy client.
ALLIANTGROUP 2013-2014
Project Manager
• Coordinated 10 tax consulting teams and all special assigned projects correlating around tax season.
• Trained struggling associates.
• Analysis of resource to time management of billable hours.
TEXAS INDEPENDENT SCHOOL DISTRICTS 2001-2012
Instructor-CY-Fair ISD (2009-2012)
• Delivered interactive and effective instruction to honors, gifted, and at-risk students on best practices within project management to produce an increase in GPA scores.
Contract Teacher-Austin, Bastrop, and Pflugerville (2001-2007)
• Devised curriculums and lesson plans in Economics, Psychology, Government, and U.S. History to properly instruct academically gifted and at-risk students accordingly.
Key Accomplishments
• Fulfilled the role of a Junior Class Sponsor to coordinate events and fundraisers.
• Introduced an effective operational plan that produced a 95% senior graduation rate in regular government courses.
• Active leader on the SAC Committee to improve relationships between teachers and administration staff members.
JAYNE ALGERMISSEN, PAGE 2
PROFESSIONAL EXPERIENCE CONTINUED
• Produced a 74% for benchmark scores in all classes, which exceed national average scores on the American History Advanced Placement (AP) test and contributed to being voted as a teacher that made a difference by 2,000 students.
• Supported the Intel Project to enable educators to use technology in classrooms, which improved the overall effectiveness of science and math education.
NETIQ 2007-2009
Project & Program Manager
• Interacted with engineers and graphic designers to plan and execute various medium to large software projects and ensure compliance with customer specifications.
• Parlayed the scope of projects with the Director of Marketing, Development & Q&A, as well as conducting risk mitigation methodologies to support the project budget; voiced defects with senior management staff on a weekly basis.
• Coordinated events for the engineering team and external customers while providing support services in response to new releases.
• Remained a key liaison for the IT, Engineering, Legal, and Marketing Departments.
QUESTION.COM 2000-2001
Program & Project Manager of Development
• Interacted with engineers and graphic designers to plan and execute various medium to large software projects and ensure compliance with customer specifications.
• Parlayed the scope of projects with the Director of Marketing, Development & Q&A, as well as conducting risk mitigation methodologies to support the project budget; voiced defects with senior management staff on a weekly basis.
• Coordinated events for the engineering team and external customers while providing support services in response to new releases.
• Remained a key liaison for the IT, Engineering, Legal, and Marketing Departments. • Key contributor in converting from Waterfall to Agile development.
DELL COMPUTER CORP. 1997-2000
Account Manager
• Acted as the Call Center Team Lead and sold technologies and services to Asset Recovery Business (ARB) retention and developing customers.
• Forged reliable relationships with customers and key stakeholders through sales, contracts, technical support, and efficient problem-solving approaches to software and hardware issues. Key Accomplishments
• Championed quarterly sales goals for revenue, margin, and the enterprise by over 20-50%.
• Retained the 100% Club membership and received multiple Customer Advocate Awards, including the Customer Advocate of the Quarter and the Silver Star for Customer Excellence. • Remained in contact with existing accounts to expand the business by 35%.
• Conceptualized and taught the training courses, including “How to Sell Servers” and “What is Asset Recovery Business (ARB)?”.
MAVEN SOLUTIONS.BIZ 2014-Present
CEO/Consultant
• Manages entirety of program coordination and facilitation.
• Acting Director of Sales for a SaaS client
• Sales call center consultant for a tax advocacy client.
ALLIANTGROUP 2013-2014
Project Manager
• Coordinated 10 tax consulting teams and all special assigned projects correlating around tax season.
• Trained struggling associates.
• Analysis of resource to time management of billable hours.
TEXAS INDEPENDENT SCHOOL DISTRICTS 2001-2012
Instructor-CY-Fair ISD (2009-2012)
• Delivered interactive and effective instruction to honors, gifted, and at-risk students on best practices within project management to produce an increase in GPA scores.
Contract Teacher-Austin, Bastrop, and Pflugerville (2001-2007)
• Devised curriculums and lesson plans in Economics, Psychology, Government, and U.S. History to properly instruct academically gifted and at-risk students accordingly.
Key Accomplishments
• Fulfilled the role of a Junior Class Sponsor to coordinate events and fundraisers.
• Introduced an effective operational plan that produced a 95% senior graduation rate in regular government courses.
• Active leader on the SAC Committee to improve relationships between teachers and administration staff members.
JAYNE ALGERMISSEN, PAGE 2
PROFESSIONAL EXPERIENCE CONTINUED
• Produced a 74% for benchmark scores in all classes, which exceed national average scores on the American History Advanced Placement (AP) test and contributed to being voted as a teacher that made a difference by 2,000 students.
• Supported the Intel Project to enable educators to use technology in classrooms, which improved the overall effectiveness of science and math education.
NETIQ 2007-2009
Project & Program Manager
• Interacted with engineers and graphic designers to plan and execute various medium to large software projects and ensure compliance with customer specifications.
• Parlayed the scope of projects with the Director of Marketing, Development & Q&A, as well as conducting risk mitigation methodologies to support the project budget; voiced defects with senior management staff on a weekly basis.
• Coordinated events for the engineering team and external customers while providing support services in response to new releases.
• Remained a key liaison for the IT, Engineering, Legal, and Marketing Departments.
QUESTION.COM 2000-2001
Program & Project Manager of Development
• Interacted with engineers and graphic designers to plan and execute various medium to large software projects and ensure compliance with customer specifications.
• Parlayed the scope of projects with the Director of Marketing, Development & Q&A, as well as conducting risk mitigation methodologies to support the project budget; voiced defects with senior management staff on a weekly basis.
• Coordinated events for the engineering team and external customers while providing support services in response to new releases.
• Remained a key liaison for the IT, Engineering, Legal, and Marketing Departments. • Key contributor in converting from Waterfall to Agile development.
DELL COMPUTER CORP. 1997-2000
Account Manager
• Acted as the Call Center Team Lead and sold technologies and services to Asset Recovery Business (ARB) retention and developing customers.
• Forged reliable relationships with customers and key stakeholders through sales, contracts, technical support, and efficient problem-solving approaches to software and hardware issues. Key Accomplishments
• Championed quarterly sales goals for revenue, margin, and the enterprise by over 20-50%.
• Retained the 100% Club membership and received multiple Customer Advocate Awards, including the Customer Advocate of the Quarter and the Silver Star for Customer Excellence. • Remained in contact with existing accounts to expand the business by 35%.
• Conceptualized and taught the training courses, including “How to Sell Servers” and “What is Asset Recovery Business (ARB)?”.
Jayne Algermissen's Experience with Online Groups:
12 years of project management with world wide teams.