Areas Jennifer Cheung is Knowledgeable in:
Risk
Quality Assurance
Operations
General Banking
Complaint handling
Investments
Mortgages
Sales
Jennifer Cheung's Problem Solving Experience:
- I correctly identified a process anomaly which if continued unnoticed would have been a significant detriment to my client in terms of cost and reputation.
I was also able to accurately interpret a particular piece of jurisdiction within the FCA handbook which saved another client millions.