Education
Michael Hope
• August 2007 U. S. Security Associates, Inc. Corporate Training Academy, Alpharetta GA
Certificate Branch Management
• Branch manager training in Managing Profitability / Cash Management, Selling Against the Competition, Payroll and Billing Process, ISO Certification, Client Dedicated Branch, Loss Prevention, Training Academy, Market Master, AR and Collections, P/L Accounting, AP & UC Management, Contract Review Process, Pricing Module, WC Program, EEO & OFCCP Complaints and Audits, Admin/Mgt Human Resources & Personnel Actions, Benefits Administration, Fleet Management, MIS Overview, Post Positive, Enterprise Security Mgr and Reports and Hands On Responsive Management.
• January 2001 to February 2002 Virginia College at Birmingham, AL
• Completed fifty-one quarter hours toward an associates degree in paralegal studies and maintained president's list status with a 4.0 GPA.
• August 1997 to August 1998 Shelton State Community College, Tuscaloosa AL
Certificate Paralegal Studies
• Completed thirty semester hours in Paralegal Studies with a 3.6 GPA.
• Computer skills in Windows 95/98/2000/XP/Vista, Internet, Needles, ProLaw, Abacus, Microsoft Office, Corel 8, CRM, Document Conversion, Lexis Nexis, TWIC, West Law, LexisOne, Claris Works, Word-Perfect and other software applications.
Certificate Branch Management
• Branch manager training in Managing Profitability / Cash Management, Selling Against the Competition, Payroll and Billing Process, ISO Certification, Client Dedicated Branch, Loss Prevention, Training Academy, Market Master, AR and Collections, P/L Accounting, AP & UC Management, Contract Review Process, Pricing Module, WC Program, EEO & OFCCP Complaints and Audits, Admin/Mgt Human Resources & Personnel Actions, Benefits Administration, Fleet Management, MIS Overview, Post Positive, Enterprise Security Mgr and Reports and Hands On Responsive Management.
• January 2001 to February 2002 Virginia College at Birmingham, AL
• Completed fifty-one quarter hours toward an associates degree in paralegal studies and maintained president's list status with a 4.0 GPA.
• August 1997 to August 1998 Shelton State Community College, Tuscaloosa AL
Certificate Paralegal Studies
• Completed thirty semester hours in Paralegal Studies with a 3.6 GPA.
• Computer skills in Windows 95/98/2000/XP/Vista, Internet, Needles, ProLaw, Abacus, Microsoft Office, Corel 8, CRM, Document Conversion, Lexis Nexis, TWIC, West Law, LexisOne, Claris Works, Word-Perfect and other software applications.