Problem Solver
Simon Tickner
Areas Simon Tickner is Knowledgeable in:
Finance, debt management, FCA, FSA, ICO, compliance, regulatory checks, quality checking, guitars, music, team leading, team building.
Techniques Simon Tickner Uses:
- Six hats, clear glasses.
- Work towards wider departmental and business goals.
- Align current activities with new business direction.
- Work towards targets and time scales to ensure I am up to date.
- The training cycle.
- Getting to know your people, setting expectations and balancing consumer, employee and business needs.
- Work towards wider departmental and business goals.
- Align current activities with new business direction.
- Work towards targets and time scales to ensure I am up to date.
- The training cycle.
- Getting to know your people, setting expectations and balancing consumer, employee and business needs.
Simon Tickner's Problem Solving Skills:
- quality control, persuasion, big picture thinking, management,
- mediation, team leading, team building, debt, debt management, insolvency, ppi, complaints, quality, quality assurance,
Simon Tickner's Problem Solving Experience:
- - Working in finance as project and team leads, i have created solutions to save time, track progress of agents as well as created wider MI reports for stake holders.
- Developed incentives and initiatives to help motivate and engage staff on both front line and back office.
- Supported a large company by directing culture change towards new FCA guidelines