Artificially Intelligent Administrator of Business Operations
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Artificially Intelligent Administrator of Business Operations
This is an invention of an Artificially Intelligent Administrator of Business Operations which has been accorded Patent No. 10467571 by the US Patent Office. The Patent is in the category of software to build a computerized system that operates 24x7 in real time and behaves as a member of the staff at user organisation to robotically administer business processes and other activities of their business operations. While administering it has to dictate, monitor and control performance of some of the human staff members engaged in processing jobs and thereby introduces AI oriented “Machine Rules Man” Technology first time in the history of computing. This patent is a single patent without any prior art and no portfolio issue involved.
Every organisation has to perform business operations, such as Buy, Sell, Recruit and many others. All will be benefited because the benefits are threefold. Firstly, the robotic system improves the operational efficiency and effectiveness of the concerned human staff. Secondly, minimizes the time lapse between the processes. Thirdly, saves requirement of manpower for human administrator and supervisor for business operations as no salary needs to be paid to this robotic staff which works day and night without any break or holiday.
The Patent can be used to build and commercialize the finished product by all competent software houses particularly those engaged in ERP business including mega companies such as Oracle, Microsoft, IBM and SAP.
Also interested will be the NPE buyers at Patent Market looking for patents with cutting edge emerging technology like this.
Number of potential end-users is stupendous running into thousands because all organisations of any type of business or trade or Government Departments stand to benefit from the use of this system.
The business processes also include updating the accounting databases which is a very important business activity and a matter of great concern for every organisation, because timely update of their accounting databases is very crucial being intrinsically related to meet their other business needs in good time. For that reason the processes for updating accounting databases at different points in the course of their business activities are managed in a special category of processes by this robotic system. As a matter of fact, the clients of widely used accounting databases such as ORACLE, SAP, SAGE and others should be enjoying immense benefits from using this software as bonus for timely updating of accounting databases in addition to getting the core benefits from automatic and robotic management and control of their business operational activities.
This system will complement other ERP related software products if already installed by the user organisation and conversely will be facilitated by any installed process automation tools which will be executed automatically and instantly by it.
The pre-requisite of this breakthrough in AI oriented technology is full automation of the computerized system, which is accomplished by a method similar to “Servomechanism Principle” of Control Engineering system which was a forerunner for automation of mechanical instruments. The “Servomechanism Principle” works by generating “Feedback” from within itself based on error signal that is the deviation of the current state from the target which is then applied to guide the next movement of the mechanical instrument automatically and continuously until the target is reached. This principle has been suitably adapted for operation of this non-mechanical robotic computerized system by generating “Feedback” automatically from within itself for identifying and managing the next process by sending commands to the relevant human operators of the business automatically via a Human Interface Gateway module, first time in the history of computing.
Generation of “Feedback” automatically from within itself about what and how to conduct the next business process under variable conditions is a kind of AI which the system is taught with a built-in automated mechanism by prompting user organisation at the time of installation to feed the necessary AI information about their business operation policy and rules to the system. This AI information is embedded in its own dataset enabling generation of “Feedback” for conducting the next business activity automatically under variable condition prevailing at that point in time by updating its dataset dynamically. Another part of AI is sought during live operation of the system from the relevant authorities of user organisation about the steps to be taken if human operators fail to complete a job within normal time limit, by automatically counting the elapsed time and communicating with them through the same Human Interface Gateway module.
The automated robotic system, therefore, is placed in a very advantageous position because it knows what to do and how to conduct the next business activity under variable conditions at the earliest opportunities during 24x7 real time operation fully automatically devoid of any prompt or interference from human operators and without need for any break or holiday. This advantage gives it a superior power than humans in either automatically doing some processing jobs by itself instantly with installed automated processing programs or robotically dictating human operators involved in the business processes to do the job at the earliest opportunities and then monitoring, reporting and controlling their performance by counting elapsed time and communicating with higher authorities whenever needed with the minimum of time lag in 24x7 real time. This is not possible by human administrators and supervisors with natural biological and social barriers and, therefore, pioneers a radical change in the history of computing.
Specifically an example of a business operation can be “Sell a product or products” that may have the following structured sequence of business activities:
1. (1) Receive an order (Event).
2. (2) Check stock against order (Process with variable outcome e.g. In stock or Not in
(3) If in stock, then subsequent business activities such as updating accounting database, invoicing, packing and dispatching.
(4) If not in stock then subsequent business activities such as updating accounting database, communicating to customer etc.
Each process is either performed automatically by the system itself with an installed computer program such as “Check stock against order” or by dictating concerned human operators with an alert to perform the process manually such as “Pack and dispatch” and then monitoring and controlling their performance by counting elapsed time and communicating automatically with the designated authorities if processing is not completed within normal time limit via Human Interface Gateway Module.
Attached files:Fig. 1.pdfFig. 3.pdfFig. 1.pdfFig. 3.pdfPatents:
US 10,467,571 issued 2019-11-05 [MORE INFO
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