Areas Matthew Spellman is Knowledgeable in:
Usability, customer experience, user experience
Techniques Matthew Spellman Uses:
I use a couple of techniques, which I use my own terms for:
Bridging - Figure out what the final experience of a product, and then work to connect it to current reality.
Regifting - Use a similar solution to a problem already solved by a different industry
Incremental - Add features to existing solution
Matthew Spellman's Problem Solving Skills:
- information design
- marketing communication
- usability
- software design
- product design
- user experience
- consumer product design
Matthew Spellman's Problem Solving Experience:
- - I created on of the best content management systems (AIGA/2006)
- - I created new forms for communicating movie details (Netflix/2004)
- - I improved the rating controls in side the movie recommendation engine (Netflix/2002)
- - I created one of the first stock alert and communication centers (Charles Schwab / 2000)
- - I created one of the first web-based website builder (NetObjects/1999)
- - I created a single-page identity website design. Which was identical to what MySpace and Facebook had done independantly. (1999)
- - I created an improved information design for multi-threaded search results pages (Snap.com/1998)
- - I designed one of the first multithreaded news and marketing sites for health care (MarinGeneral/1998)
- - I designed newly integrated customer support portal (Harris/1997)
- - I designed one of the first multiple vendor retail outlines on a website (IWSC/1997)
- - I designed one of the first industry specific web search engines (WebGarage/1996)
- - I designed the of the earliest retail web sites (Pacific Eye's & T's/1994)
- - I designed a better mortgage pre-qualification and load submission system (Citadel/2006)
- - I built one of the first web-based B2B product reference tool (Motorola/2006)
- - I built one of the best web-based B2B division portal (AT&T/2007)
- - I improved upon the Flight Check-in and Flight Booking system on the web (United Airlines / 2010)