Problem Solver

Rakesh Kumar Singh
Before solving the problem we first need to understand the cause of the problem
There is no task or a problem(technical) which cannot be resolved
Everything has a resolution or a dead end
Rest assure that your problems and queries will be resolved!!

Areas Rakesh Kumar Singh is Knowledgeable in:

All the areas mentioned above

Techniques Rakesh Kumar Singh Uses:

Understanding the issue clearly
Studying the problem
And start from the root of the issue

Rakesh Kumar Singh's Problem Solving Skills:

  1. SERVER 2003,AD,DHCP,DNS,BACKUP
  2. Windows Sharepoint Services 3.0
  3. PBXWARE,SIP CISCO 7940/7960
  4. OS 2000,XP,VISTA and applications, Technical Support and Desktop Support
  5. Astaro Security Gateway 6.0/7.0
  6. Internet Related issues and Network related issues
  7. Hosting Solutions

Rakesh Kumar Singh's Problem Solving Experience:

  1. Work as a System Engineer for SMB companies and provide remote support with AD migration and configuration on DHCP AND DNS
  2. Sharepoint administration,Providing delegations, working with sites and discussions and document libraries, issues regarding webparts, hosting and any other issues
  3. complete configuration of cisco phones in SIP mode and also in Call manager mode
    TFTP configuration and PBXWARE configuration creating extensions and voicemail and ring group and IVR
  4. Any specific issues regarding windows XP and vista
    Specialization is
    = HP Pavilion
    = Compaq Presario
    = Media Center
  5. Configuration, administration and maintenance of we based firewall
    Specialization in Astaro and Fortigate firewalls
    Rule creation
    Definition creation
    Whitelisting and blacklisting sites
  6. Any issues related to internet , VPN routers and gateways, Home networking and SMB network solutions
  7. Hosting solution and VPS related service

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