Areas Dharmishtha Mehta is Knowledgeable in:
-Marketing
-Automation
-Wireless Communication
-Training & development
-Interpersonal Skills
-Counselling
-Content designing
Techniques Dharmishtha Mehta Uses:
Problem-Solving Approaches
The Problem-Definition Process
Developing the Right Solution
Plan-Do-Check-Act (PDCA)
Implementing New Ideas in a Controlled Way
Soft Systems Methodology (SSM)
Understanding Very Complex Issues
8D Problem-Solving Process
Solving Major Problems in a Disciplined Way
Appreciative Inquiry
Solving Problems by Looking at What’s Going Right
The Simplex Process
A Robust Creative Problem-Solving Process
The Straw Man Concept
Build It Up, Knock It Down, and Create a Solid Final Solution
Hurson's Productive Thinking Model
Solving Problems Creatively
The Four-Step Innovation Process
Generating Innovative Solutions to Complex Problems
Finding the Cause of a Problem
Root Cause Analysis
Tracing a Problem to Its Origins
CATWOE
Understanding the Different Elements That Contribute to a Problem
5 Whys
Quickly Getting to the Root of a Problem
Drill-Down
Breaking Problems Down into Manageable Parts
Cause and Effect Analysis
Identifying the Likely Causes of Problems
Appreciation
Understanding the Full Implications of a Fact
The Four Frame Approach
Finding Other Ways Forward
Interrelationship Diagrams
Identifying Cause and Effect Relationships
Improving Business Processes
Writing a Procedure
Making Sure Things are Done Without Mistakes and Omissions
Flow Charts
Understanding and Communicating How a Process Works
Dharmishtha Mehta's Problem Solving Skills:
- Marketing behavioral skills interpersonal skills Research Skills
Dharmishtha Mehta's Problem Solving Experience:
- Working with various industries like IT,Training & deveopment.
Certified by TOYOTA for automotive technologies - • Helping a Retail Company to enable its marketing departments to identify and target their best customers, manage marketing campaigns and generate quality leads for the sales team.
• Streamlining processes to maximize top and bottom line
• Assisting the organization to improve Telephone sales, account, and sales management by optimizing information
• With the aim of improving customer satisfaction and maximizing profits; allowing the formation of individualized relationships with customers, Identifying the KYBC and providing them the highest level of service.
• Providing colleague with the information and processes necessary to know their customers, understand and identify customer needs and effectively build relationships between the Customer & Company, its customer base, and distribution partners.
• Maintain Track record of customer satisfaction. Coaching colleagues for better customer satisfaction