Problem Solver

Dharmishtha Mehta

Areas Dharmishtha Mehta is Knowledgeable in:

-Marketing
-Automation
-Wireless Communication
-Training & development
-Interpersonal Skills
-Counselling
-Content designing

Techniques Dharmishtha Mehta Uses:

Problem-Solving Approaches
The Problem-Definition Process
Developing the Right Solution
Plan-Do-Check-Act (PDCA)
Implementing New Ideas in a Controlled Way

Soft Systems Methodology (SSM)
Understanding Very Complex Issues

8D Problem-Solving Process
Solving Major Problems in a Disciplined Way

Appreciative Inquiry
Solving Problems by Looking at What’s Going Right

The Simplex Process
A Robust Creative Problem-Solving Process

The Straw Man Concept
Build It Up, Knock It Down, and Create a Solid Final Solution

Hurson's Productive Thinking Model
Solving Problems Creatively

The Four-Step Innovation Process
Generating Innovative Solutions to Complex Problems
Finding the Cause of a Problem

Root Cause Analysis
Tracing a Problem to Its Origins

CATWOE
Understanding the Different Elements That Contribute to a Problem

5 Whys
Quickly Getting to the Root of a Problem

Drill-Down
Breaking Problems Down into Manageable Parts

Cause and Effect Analysis
Identifying the Likely Causes of Problems

Appreciation
Understanding the Full Implications of a Fact

The Four Frame Approach
Finding Other Ways Forward

Interrelationship Diagrams
Identifying Cause and Effect Relationships
Improving Business Processes

Writing a Procedure
Making Sure Things are Done Without Mistakes and Omissions

Flow Charts
Understanding and Communicating How a Process Works

Dharmishtha Mehta's Problem Solving Skills:

  1. Marketing behavioral skills interpersonal skills Research Skills

Dharmishtha Mehta's Problem Solving Experience:

  1. Working with various industries like IT,Training & deveopment.
    Certified by TOYOTA for automotive technologies
  2. • Helping a Retail Company to enable its marketing departments to identify and target their best customers, manage marketing campaigns and generate quality leads for the sales team.
    • Streamlining processes to maximize top and bottom line
    • Assisting the organization to improve Telephone sales, account, and sales management by optimizing information
    • With the aim of improving customer satisfaction and maximizing profits; allowing the formation of individualized relationships with customers, Identifying the KYBC and providing them the highest level of service.
    • Providing colleague with the information and processes necessary to know their customers, understand and identify customer needs and effectively build relationships between the Customer & Company, its customer base, and distribution partners.
    • Maintain Track record of customer satisfaction. Coaching colleagues for better customer satisfaction