Problem Solver

Iris Trout

Areas Iris Trout is Knowledgeable in:

Business and Quality Assurance Transformation

Techniques Iris Trout Uses:

The use of various models are used once I identify the weaknesses. On occasion I utilize CMM/CMMI models for Technology firms. I also rely on the principals of Six Sigma and Lean Six Sigma for transformational projects.

I believe that metrics matter and I discuss the KPI's that would be valuable to an organization.

Iris Trout's Problem Solving Skills:

  1. Six Sigma black belt, Lean coach, Organizational change management, workflow analysis, business score card development

Iris Trout's Problem Solving Experience:

  1. Assured all programs were accurately rendering expected results prior to the roll out of large scale systems and systems upgrades to support Wholesale banking.



    Creation of new technical and business approaches that blend process, systems and human capital strategies to align with emerging capabilities.



    Manage Vendor relationships with primary providers to establish and maintain 3year plan and manage any issues.



    Created and managed KPI measurements, on going analysis and reporting to demonstrate testing success and areas of weakness.



    Working directly with CIO’s, delivering process and technology improvements while standardizing QA Agile methodologies.



    Deliver high quality management systems to monitor and manage hardware and software changes and record and track ownership.



    Assure all quality measures and metrics are in place to determine and manage governance and compliance to quality standards.