Problem Solver
Julie Iverson
Areas Julie Iverson is Knowledgeable in:
Stimulating individual access to and participation in the agencies & institutions that impact lives and shape futures.
Creating or simplifying means of access and participation in those same agencies & institutions.
The challenges of serving in representative roles (elected or appointed) as well as procedural methods of maintaining order & records in formally constituted bodies. (Primarily civic and higher education environments.)
Creating or simplifying means of access and participation in those same agencies & institutions.
The challenges of serving in representative roles (elected or appointed) as well as procedural methods of maintaining order & records in formally constituted bodies. (Primarily civic and higher education environments.)
Techniques Julie Iverson Uses:
Listening. Patience. Trust. Expectation of success. Remembering to smile.
Julie Iverson's Problem Solving Skills:
- Perception & communication of non-obvious connections or possible consequences
- Identifying and asking difficult (but important) questions
- Ideation
- Interjection of optimism
Julie Iverson's Problem Solving Experience:
- Addressed the IT training and support needs of a diverse client base through successful operation of a sole-proprietorship consultancy.
- Drafted the first-ever IT Policy Manual, Budget, Training Plan, and Equipment Replacement Schedule for a relatively large non-profit addressing the practical, educational, and social needs of relatively recent immigrants.
- Created a network of Departmental Resource Support (DSR) volunteers. These were individuals with aptitude and interest in providing Q&A support to their co-workers. Utilized DSRs to gather information on equipment, training, & policy needs. Also included a recognition component, corporate support & training.
- Developed a successful Lunch & Learn type program to demonstrate advanced features of Office software products and build the skill set of administrative/managerial level computer users.