Problem Solver
Suzanne Heape
Areas Suzanne Heape is Knowledgeable in:
Rail Human Factors, Operability, Human Machine Interface, Control Room and System design, Highways Human Factors, Accessibility, Garden and Landscape Human Factors
Techniques Suzanne Heape Uses:
Task and link analyses, Human Factors Integration, User Centred Design, User Workshops, Prototyping, User and Stakeholder engagement activities, Focus Groups, Requirements development and analysis, Usability analysis, anthropometrics.
Suzanne Heape's Problem Solving Skills:
- User requirements identification
- Rail Human Factors
- Control room layout
- Human machine interface design
- Human centred design
- Human systems interaction
- Human factors integration
- Facilitator
Suzanne Heape's Problem Solving Experience:
- I worked as part is a team responding to a government proposal on allowing drivers using vehicles with autonomous driving systems to use screen based technologies whilst the autonomous system is engaged
- I developed a signal sighting framework aimed at preventing and solving signals passed at danger incidents on the mainline railway
- I led human factors integration into a signalling and control system for an underground metro
- I integrated human factors (ergonomics) into the research and development process for a large organisation delivering competitive signalling solutions worldwide