Areas Vikram Singh is Knowledgeable in:
Solving windows and MAC os issues.
COnfiguring routers, range extenders, switches, wifi cameras
Assisting customers over the call/chat or email
Designed a website www.tekauthentik.com
Techniques Vikram Singh Uses:
Windows or MAC operating system issues
Configuring printer, wifi range extenders or cameras to an existing wifi network.
Troubleshooting network issues
Vikram Singh's Problem Solving Skills:
- Complete knowledge of computer software and hardware
- Excellent written and verbal English
- 18 Years of work experience, from Customer service to Technical Support
- Technical Troubleshooting and resolving queries
- Windows OS professional
Vikram Singh's Problem Solving Experience:
- I have a total experience of 18 years, from customer service to technical support specialist.
I created several documents in sharepoint and shared it with the team members.
A very good hold of customer service skills, have a vast experience in handle Chat/ email and Phone support