Scott Siderman

FORMAL EDUCATION:

Master of Science in Industrial Administration, Carnegie-Mellon University, Graduate School of Industrial Administration

Bachelor of Science in Computer Science, Tufts University


CONTINUING EDUCATION AND TRAINING:

Administering a Microsoft SQL Server Database

Implementing and Managing Microsoft Exchange 2000

Implementing and Administering Microsoft Windows 2000 Directory Services

Implementing Microsoft Windows 2000 Professional and Server

Measuring for Change, Hammer & Company

The Balanced Scorecard in Financial Services, International Quality and Productivity Center (IQPC)

The Process Centered Organization, Hammer & Company

The Balanced Scorecard in Insurance Companies, IQPC

Measuring Customer Satisfaction for Insurance Companies, IQPC

Reengineering: Advanced Implementation, Hammer & Company

Reengineering: The Implementation Perspective, Hammer & Company